Chia-Jung Tsay

Visiting Associate Professor of Management and Organizations



Chia-Jung Tsay is a Visiting Associate Professor of Management and Organizations at NYU Shanghai and an Associate Professor of Organizational Behavior at the UCL School of Management. Her research examines the psychological processes that influence decision making and interpersonal perception in performance contexts. She investigates the role of expertise and nonconscious biases in professional selection and advancement. 


Research Interests

Judgment and Decision Making
Social Cognition
Performing Arts
Human Capital Management


Courses Taught

Negotiation & Consensus Building


Selected Publications

Barak-Corren, N., Tsay, C., Cushman, F., & Bazerman, M. (in press). If you’re going to do wrong, at least do it right: The surprising effect of considering two moral dilemmas at the same time. Management Science.

Buell, R., Kim, T., & Tsay, C. (2017). Creating reciprocal value through operational transparency. Management Science, 63(6), 1673–1695.

Tsay, C. (2016). Privileging naturals over strivers: The costs of the naturalness bias. Personality and Social Psychology Bulletin, 42(1), 40–53.

Tsay, C. (2014). The vision heuristic: Judging music ensembles by sight alone. Organizational Behavior and Human Decision Processes, 124(1), 24–33.

Tsay, C. (2013). Sight over sound in the judgment of music performance. Proceedings of the National Academy of Sciences, 110(36), 14580–14585.

Milkman, K., Mazza, M., Shu, L., Tsay, C. & Bazerman, M. (2012). Policy bundling to overcome loss aversion: A method for improving legislative outcomes. Organizational Behavior and Human Decision Processes, 117, 158–167.

Tsay, C. & Banaji, M. (2011). Naturals and strivers: Preferences and beliefs about sources of achievement. Journal of Experimental Social Psychology, 47, 460–465.

Tsay, C. Shu, L., & Bazerman, M. (2011). Naiveté and cynicism in negotiations and other competitive contexts. The Academy of Management Annals, 5(1), 495–518. 



P.hD., Organization Behavior and Psychology, Harvard University

M.A., Social Psychology, Harvard University

M.A., Piano Performance, Peabody Conservatory at Johns Hopkins University

M.A., Piano Pedagogy, Peabody Conservatory at Johns Hopkins University

M.A., History of Science, Harvard University

B.A., Psychology, Harvard University